THE HEALTHCARE SUPPORT WORKER APPRENTICESHIP PROVIDES THE OPPORTUNITY TO LEARN AND DEVELOP A RANGE OF KNOWLEDGE, SKILLS AND BEHAVIOURS INCLUDING:
Understand legislation, policies and local ways of working about ‘safeguarding’ and protection from abuse; the signs of abuse and what to do if you suspect abuse; and how to reduce the chances of abuse as much as possible
Understand why it is important to communicate effectively at work; how to communicate with individuals that have specific language needs or wishes
Know how to seek feedback, reflect on your actions, how to evaluate your work and create a personal development plan
Recognise limitations in mental capacity and respond appropriately
Work as part of a team, seeking help and guidance when you are not sure
Demonstrate what it means in practice to provide person cantered care and support
Respecting individual's diversity, beliefs, culture, needs, values, privacy and preferences
Challenge areas of concern
Show resilience and self-awarenes