On an apprenticeship programme, you will learn and develop a range of knowledge, skills and behaviours. These include:
• Understand the financial operations of hospitality businesses and know how to source and use financial information relating to own area of work
• Know how to select the best methods of communication to motivate and support team members in a hospitality environment
• Identify the different leadership styles and supervisory management skills which are effective in hospitality
businesses
• Use available technology effectively in all work activities and performance
• Actively support team members to maximise potential in their role and identify opportunities for development
• Implement sales and marketing strategies in own area, ensuring team are fully supported to deliver them. Make suggestions for future sales and marketing activities within area of responsibility
• Quality focused
• Leads by example
• Takes responsibility
End Point Assessment:
Apprentices without Level 2 English and Maths will need to achieve this prior to taking the end-point assessment. The apprentice must complete all elements of the on programme learning to achieve the assessment gateway requirements. The EPA consists of 4 assessment methods:
• On demand test
• Practical observation
• Business project
• Professional discussion
